🟣 Zentha AI

Privacy Policy

Last Updated: March 28, 2025

1. Emergency Situations and Crisis Disclaimer

Zentha AI is not a crisis service. Users experiencing distress should contact emergency helplines. Below are contact details for relevant crisis support services:

2. Introduction

  • Zentha AI is an artificial intelligence platform designed to provide conversational support and information.
  • By using our services, you agree to the terms outlined in this Privacy Policy and our Terms of Service.
  • 3. Eligibility and Age Restrictions

  • Users must be at least 16 years of age to use Zentha AI.
  • Users under 18 must have parental consent.
  • We do not knowingly collect data from users under 16 years of age.
  • 4. User Accounts

  • Account creation requires email verification and secure authentication.
  • Users are responsible for maintaining the security and confidentiality of their account credentials.
  • Misuse or violations may result in account suspension or termination.
  • 5. Subscriptions and Payment

  • Zentha AI offers a 7-day free trial for new users.
  • Various subscription plans are available with secure payment processing.
  • Refunds are processed according to our refund policy, and users may cancel their subscription at any time.
  • 6. AI and Liability Disclaimer

  • Zentha AI is not a licensed therapist or medical professional.
  • AI responses are informational and not a substitute for professional advice.
  • Users should seek expert consultation for health-related issues.
  • Zentha AI is not responsible for harm resulting from AI responses.
  • 7. Privacy and Data Protection

  • We implement strong encryption and security measures to protect user data.
  • We do not share data with third parties except when required by law.
  • Our practices comply with GDPR, CCPA, and other relevant data protection laws.
  • 8. Communication

  • Users consent to receive emails regarding updates, promotions, and feedback requests.
  • All marketing emails include an option to unsubscribe.
  • 9. Data Deletion

  • Users have the right to request account and data deletion.
  • Deletion requests are typically processed within 30 days.
  • Some data may be retained for legal compliance purposes.
  • 10. Intellectual Property

  • Zentha AI retains rights to platform content.
  • Users retain ownership of their input but grant Zentha AI a license to use this data for service improvement.
  • 11. Prohibited Uses

  • Users may not engage in illegal activities, harassment, impersonation, or service disruptions.
  • Unauthorized access attempts are strictly prohibited.
  • 12. Termination

  • Zentha AI reserves the right to suspend or terminate accounts for violations.
  • Reasons for termination include abuse, security threats, and policy violations.
  • 13. Modifications to Terms

  • We reserve the right to update our policies and terms.
  • Users will be notified of significant changes via email or in-app notifications.
  • 14. Accessibility

  • Zentha AI is committed to making our service accessible to all users.
  • Please contact our support team for accessibility-related inquiries.
  • 15. Third-Party Links

  • Our service may contain links to external content.
  • Zentha AI is not responsible for third-party services or content.
  • 16. Limitations of AI

  • AI may not fully understand human emotions and complex situations.
  • Zentha AI should not be used as a replacement for human judgment or professional care.
  • 17. Contact Information

  • For inquiries, please contact: Contact.zentha.ai@gmail.com
  • Official Business Address:R8M7+PWP, Bidasar, Rajasthan 331501